The OLEASTER Cotton and suede of FAGUO is a semi-rising bimaterial sneaker. It is a cotton model with yokes sides in suede, a rubber white sole and white laces. It is comfortable with a sole inside thick of 5 mm. For every bought pair, a tree is planted.
If you are not completely satisfied with your purchase, you have a period of 30 days from the shipping date of your order to return your items for a refund.
If you want to exchange a product, please return your order for a refund and place a new order.
In case of non-compliance or error on our part, the shipping costs incurred in returning item (s) are supported in the form of a right of return, which will benefit you in making contact our customer service (email@example.com). They will be by your dependents against otherwise.
To complete the return process, we invite you to reuse the shipping container. In order for your request to be processed faster, be sure to attach the invoice for your order and a note with the reason for your back with your package. Note that the returned product must be new and returned in their original box. Shoe soles are clean and intact.
FAGUO reserves the right to refuse a return if it does not meet these conditions. In this case, we would be forced to send you the article.
Here are the steps to follow to facilitate the processing of your request for return:
Insert items being returned in a box with the invoice and a note stating the reason for return.
Send the package to: SAV FAGUO code B2040 52 rue Marcadet 75018 PARIS
Post your package in the mail. Then simply deposit the parcel at the nearest post office, requesting proof of posting it will keep it until the refund is made.
Upon receipt of your package, you will receive a confirmation email confirming receipt by us.
Upon verification of the package by our teams, we will refund your returned order. This may take up to 10 days to appear on your account, depending on your bank or card issuer.