DETRAY BLACK - adaptable surface

designed in Spain

DETRAY BLACK - adaptable surface

designed in Spain

DETRAY allows you to transform an unstable surface in a stable one in just a single step. Thanks to this DEBOSC product, you can eat or drink without the fear of staining everything while you’re sitting on a couch, in bed or wherever you are most comfortable. DETRAY comprises a set of oak strips stuck on a fabric that creates an accordion effect. You can deploy it fully or bend it in the way that suits better to you. It allows you to adapt easily to unstable surfaces and, also, gain space when you are not using it. DETRAY is available in different colours: natural, white, black, salmon, grey, yellow or turquoise.

DETRAY is a DEBOSC product. Like all of our products, it is made with natural materials (oak wood) without any other component. In DEBOSC we always use wood because it is warm, welcoming and, above all, because we love it. We care about every product individually, so every one is unique and has his own characteristics (streaks, small knots, different shades…). However, in DEBOSC we like to combine craft and technology in order to achieve the maximum quality of our products while respecting the environment.
1. This policy sets out the returns policy for goods or services purchased through the online store operated by DEBOSC.

2. To be eligible for a return, your item must be unused and in the same condition that you received it, and it must be in the original packaging.

3. Some types of goods are exempt from being returned for a refund where they are perishable (e.g. food, flowers, newspapers, magazines) or where they are intimate or sanitary goods (like underwear), or where they are hazardous materials or flammable liquids or gases.

4. Other types of services cannot be returned for a refund, for example where the service begins as soon as you make the payment (e.g. a downloadable software product) or a gift card or gift wrapping service.

5. Under the Consumer Protection (Distance Selling) Regulations 2000, if you change your mind about a purchase you have made within 7 working days after the date of delivery you are entitled to a full refund of the original purchase price for the goods or services you wish to return, and the original postage and packaging charges made. You will not be entitled to a refund of the cost you incur in returning the item to us.

6. Our standard returns policy entitles you to a full refund of the purchase price and postage and packaging charges if you change your mind (i.e. the goods or services provided are not faulty or were not described properly) within 7 working days.

7. If the item you purchased was faulty or did not work properly, or you think the item was not as described in the item description, please contact us first before requesting a refund as we may be able to resolve your problem to your satisfaction.

8. Where you would like to return a physical product you have purchased, please contact us to let us know that you will be returning the item. To obtain a refund for a non-physical product (like a service) please contact us for further information about how this can be done.

9. Once your return is received and inspected we'll contact you to let you know whether your refund will be processed or not, and credit your original method of payment, within a certain amount of days.

10. If you haven't received a refund yet where we have told you we have issued one, please check your bank account or card statement to make sure it hasn't been received and then contact your bank as some banks or card companies take a number of days to credit your account.

11. If an item you purchased was purchased with a discount voucher, then we will only refund the amount that you paid (and not the amount the item was listed for).

12. If an item you purchased was in a sale then it may not be eligible for a refund if you have changed your mind. If you are in any doubt please contact us before making the purchase.